Retail
Personalise customer experience with unified in-store, digital and back office operations with Microsoft Dynamics.
Knowing the retail landscape
Connected and discerning consumers are driving transformation in the retail sector. Business models based on stand-alone and often incompatible tools can’t thrive in a modern, data-driven environment.
Consumers demand access to information anytime, anywhere, posing challenges for traditional 9-5 retailers.
Increased competition through mobile price comparison is prompting retailers to develop effective mobility strategies to better influence customers and improve employee productivity.
The increasing inflow of data from various channels is helping retailers gain deeper business insights, informing their strategic planning and delivering a sustainable business advantage.
Sharing shopping experiences and seeking recommendations on social media is typical of today's consumer, presenting retailers with broader customer engagement opportunities.
Monitor trends and anticipate customer requirements
Track import lead times and sales trends across seasons to improve forecasting accuracy
Provide seamless shopping by integrating online, in-store and warehouse solutions
Empower employees to provide excellent customer service
Control inventory, order management, delivery lead time and price adjustments
Maximise product availability and improve service times while reducing perishables waste and carrying costs.
Transform your online retail presence
Brick & Click™ is Sonata Software's best-in-class technology equipped to leverage IoT, Machine Learning and Big Data to monitor consumer trends. Predictive retail analytics are integrated into the platform, providing retailers with superior:
Let's talk
Sonata Scalable offers a free, no-obligation consultation to discuss your business needs.
Experience
A Microsoft Gold Partner in Enterprise Resource Planning with more than 30 years industry experience.
Leadership
A member of Microsoft’s Early Adopter Program entrusted with product testing and development.
Innovation
Developers of industry-specific functionality delivering extended capabilities seamlessly on the Microsoft Dynamics software platform.