Connected Retail
Personalized. Adaptive. Intelligent
Exceptional customer experiences keep you ahead. Always
Consumer behaviour is changing. In an increasingly competitive environment, brands and retailers providing exceptional, personalized experiences will earn and retain more customers.
Sonata's Platformation™ empowers retailers with a platform-centric approach, creating a unified customer experience across the buying journey.
Sonata Connected Retail lets business reimagine retail, so you're ready for the future. Always.
Sonata Connected Retail keeps your business future-ready. Always
Sonata Connected Retail bridges physical and digital systems to create a connected ecosystem. It equips retailers with the agility to respond quickly to data-aided insights at every turn, ensuring a personalised and seamless customer experience.
What technology attributes are essential for future-ready retail?
Personalized
Enables a customer-centric approach.
Adaptive
Ensures an adaptive and agile technology stack.
Intelligent
Equips your business with the power of data-aided insights at every touchpoint, at every transaction and at every process.
Apparel
Apparel
Monitor trends and anticipate customer requirements
Sporting
Sporting goods
Track import lead times and sales trends across seasons to improve forecasting accuracy
Furniture
Furniture & appliances
Provide seamless shopping by integrating online, in-store and warehouse solutions
Electronics
Computers & electronics
Empower employees to provide excellent customer service
Construction
Construction supplies
Control inventory, order management, delivery lead time and price adjustments
Grocery
Grocery wholesalers
Maximise product availability and improve service times while reducing perishables waste and carrying costs.
Transformation: Tailored to your Context
Sonata’s track record brings unique capabilities, knowledge of industry architecture and expertise in ready-made solutions.
Realize your digital vision using a design-thinking led approach accounting for industry-ready models, Marchitecture™ and digital business processes.
Microsoft’s cloud anchored offerings allow us to modernise retail applications, including enterprise resource planning, customer relationship management, connected commerce and resilient supply chains.
Microsoft retail cloud is the agile way to reimagine retail operations. Sonata's deep understanding and alignment with the Microsoft cloud can accelerate your business and digital transformation journey.
Consultative Approach to Reimagine Retail
- Design your retail Marchitecture™ using platform characteristics
- Customized solutions through Platform engineering
- Efficient managed services for your retail stores, commerce, PoS, and platforms
25+
Years of experience
Industry knowledge
Specialty retail, health and beauty, fashion and apparel, consumer goods
Platformation™
Signature approach
100+
Deployments
Sonata solutions
Brick & Click, Modern Distribution, Kodo360
Microsoft
Strategic partnership
How a pharmacy retailer is transforming its operations
"By choosing to adopt a modern, cloud-based approach the company must either re-write its applications or adopt a new standard and deploy it. Running with a long-term strategic initiative demonstrated enormous trust in Microsoft and Sonata Scalable" - Brett Crew, CEO Sonata Scalable
Talk to our experts
Tell us a bit about yourself and we'll put you in touch with the right person.
Experience
A Microsoft Gold Partner in Enterprise Resource Planning with more than 30 years industry experience.
Leadership
A member of Microsoft’s Early Adopter Program entrusted with product testing and development.
Innovation
Developers of industry-specific functionality delivering extended capabilities seamlessly on the Microsoft Dynamics software platform.