Exceptional customer experiences keep you ahead. Always
Consumer behaviour is changing. In an increasingly competitive environment, brands and retailers providing exceptional, personalized experiences will earn and retain more customers.
Sonata's Platformation™ empowers retailers with a platform-centric approach, creating a unified customer experience across the buying journey.
Sonata Connected Retail lets business reimagine retail, so you're ready for the future. Always.
Sonata Connected Retail keeps your business future-ready. Always
Sonata Connected Retail bridges physical and digital systems to create a connected ecosystem. It equips retailers with the agility to respond quickly to data-aided insights at every turn, ensuring a personalised and seamless customer experience.
How can technology create future-ready retail?
Enables a customer-centric approach.
Ensures an adaptive and agile technology stack.
Equips your business with the power of data-aided insights at every touchpoint, at every transaction and at every process.
Monitor trends and anticipate customer requirements
Track import lead times and sales trends across seasons to improve forecasting accuracy
Furniture & appliances
Provide seamless shopping by integrating online, in-store and warehouse solutions
Computers & electronics
Empower employees to provide excellent customer service
Control inventory, order management, delivery lead time and price adjustments
Maximise product availability and improve service times while reducing perishables waste and carrying costs.
Transformation tailored to your Context
Sonata’s track record brings unique capabilities, knowledge of industry architecture and expertise in ready-made solutions.
Realize your digital vision using a design-thinking led approach accounting for industry-ready models, Marchitecture™ and digital business processes.
Microsoft’s cloud anchored offerings allow us to modernise retail applications, including enterprise resource planning, customer relationship management, connected commerce and resilient supply chains.
Microsoft retail cloud is the agile way to reimagine retail operations. Sonata's deep understanding and alignment with the Microsoft cloud can accelerate your business and digital transformation journey.
Consultative Approach to Reimagine Retail
- Design your retail Marchitecture™ using platform characteristics
- Customized solutions through Platform engineering
- Efficient managed services for your retail stores, commerce, PoS, and platforms
New rules for retail
Shifts in consumer behaviour are forcing retailers to take a modern approach, demanding true omni-channel experiences which are cohesive and data driven.
Talk to our experts
Tell us a bit about yourself and we'll put you in touch with the right person.
A Microsoft Gold Partner in Enterprise Resource Planning with more than 30 years industry experience.
A member of Microsoft’s Early Adopter Program entrusted with product testing and development.
Developers of industry-specific functionality delivering extended capabilities seamlessly on the Microsoft Dynamics software platform.