Serve your customers better and expand your business


By Christian Pedersen, Microsoft

As the global economy continues to shift, companies need to expand in a variety of ways, including by adding new segments, locations, and of course products and services. Companies need support for growing through acquisition as well. Microsoft Dynamics AX can help you reach new customers in fresh new ways:

• Rapidly serve customers in new geographies by using built-in multi-industry capabilities, regulatory, compliance, and language support for 36 countries on a scalable private cloud infrastructure. Manage Microsoft Dynamics AX implementation from pre-sales through deployment and operations with Lifecycle Services, our Microsoft Azure-based application lifecycle management services makes it easier to grow and expand your operations.

• Improve customer interactions, innovation, and differentiation by quickly expanding, with continuous optimization of business processes.

•Win new customers. Add new services and deliver more functionality by taking advantage of out-of-the-box enhancements, like new Master Data Management (MDM), campaigns for social channels, and support for integration with Facebook and Twitter. Our friends at Jean Coutu Group help store managers be more active on the floor, delivering timelier, more meaningful service. Mobile point-of-sale functionality will enable managers and salespeople to interact directly with shoppers, while checking inventory, placing orders, and reducing waiting times when lines are long.

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